Dev Ops Engineer
Welcome!
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.
Qualifications
Position Qualifications:
• Bachelor's Degree from an accredited university in Computer Science, Engineering or in a Technology related field, OR equivalent through a combination of education and/or technology experience, OR 12 years of technology experience
• 6 years of experience identifying technical solutions for complex business problems, identifying the benefits and risks of the solutions and providing recommendations
• 5 years of technology experience
• Salesforce expertise:
• 3 years of experience in Salesforce release management
• 3 years of experience as a Salesforce Admin/Developer, including 3+ years in deployment and DevOps, with CI/CD and integration knowledge
• Experience with Salesforce configuration such as managing users, profiles and permission sets
• Experience implementing Salesforce DevOps pipelines, adept in code deployment and conflict resolution, and experienced in Salesforce configuration management
• Certifications: Copado Admin and Developer certifications preferred
• Technical Skills: Proficient in Copado, Git, Jenkins, BitBucket, GitHub, Ant, etc., for version control and DevOps pipelines
• Management Skills: Capable of time management, multitasking, and meticulous attention to detail under pressure
• Excellent knowledge in code deployment version conflict resolution
• Mastery of advanced Git (e.g. conflict resolution, cherry-picking, rebasing), one or more popular CICD tools
• This position is not eligible for sponsorship. Must have indefinite employment authorization.
Job Description
Dev Ops Engineer
The Dev Ops Engineer will provide engineering support and release management for the Customer Engagement system built on Salesforce technologies. This role performs platform administration activities, maintains the platform health and operations. System management activities such as problem determination, coordinating with various teams, vendors, business partners and shared teams towards resolution is expected.
The role will also provide technical input to management decision making in the areas of platform performance and automation efficiencies. It may also integrate systems or operate in a DevOps model depending on the maturity of the organization and/or product. Knowledge in the Salesforce platform administration and configuration is required for this role. Any Salesforce certifications are strongly preferred. Hands-on experience on Copado tool with substantial successful releases experience is strongly preferred. Experience in Copado Advance Data Deployer feature is preferred.
Experience in ServiceNow, JIRA, Bitbucket is strongly preferred.
Position Responsibilities:
Design Methodology
• Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements.
• Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as applicable.
• Evaluate and align strategic fit solutions across platforms and solutions specific to system hardware and software technologies.
Understand, participate, review and influence long term capacity planning and technology investments.
Technical Consulting
• Provide client consulting and planning guidance as applicable for moderate to complex projects.
• Provide consultation and works closely with other functional infrastructure areas/departments on multiple initiatives to meet common organizational/business goals and objectives.
• Participate in and provides consulting to project teams on architectural, design development, integration opportunities, planning of complex systems.
Planning Organizing
• Map requirements into standard services solution, identity opportunities for integrating to existing or reuse technology and provide cost effective solutions for moderate to large highly complex project/programs/initiatives.
• Review, identify and manage requirements for moderate to complex solutions and do a cost value, feasibility and risk analysis.
Risk Management
• Review, participate, develop and update architectural standards, guiding principles, rationales and strategies.
• Evaluate, review and approve highly complex design solutions for business and Infrastructure project or programs or initiatives.
Administration
• Keep management informed of status of on activities through accurate, timely, and appropriate reporting.
• Actively participate in committees representing the department and/or planning unit.
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
